Talk Tuesday - Customer Service

We've all had to deal with this issue at some point in our life. Sometime the outcome is wonderful, sometimes....ummm, not so much. The one thing I'm big on is great customer service. I feel as the years go by, this is becoming a lost art form. Gone are the days where, "The customer is always right" attitudes are used to resolve issues. I know, every customer can't be right all the time, but it's reassuring when a company goes above and beyond to make you happy as a consumer. Recently I had a wonderful experience with the King Oscar Brand. I love sardines and I recently feel in love with the quality and taste of their sardines. The only issue I have, is a can of their sardines can run you anywhere from $2.50 - $3.00 a can. I expect to pay more for quality and I don't mind, but it can become a little expensive. I decided to email the company and voice my concern. In the email I raved about the great taste and I also requested some coupons for future purchas...